1. Privacy commitment
2. Personal Information
2.1 The details which you provide about yourself and any information which identifies you such as; your name, address, email address, and telephone number, will only be retained by us if you provide this information when using one of the services available on our website, such as subscribing to our mailing lists. Personal Information will be held on our system and used for operational purposes such as the processing of membership subscriptions.
The Personal Information you supply when you join our e-mailing list will be used by Your Leisure Kent Limited to keep you up-to-date with events and activities provided by the Your Leisure Kent Limited and it’s theatres.
2.2 If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by contacting the Box Office on 01843 292795, or by e-mailing email@example.com. Our email communications to you offer you the ability to unsubscribe or change your subscription which allows you to choose event categories you wish to hear about.
2.3 We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. From time to time we will need to send you our website and service announcement updates.
3. Log files
3.1 Every time someone visits our web site a log file is generated on our computer.
3.2 The log file records the time and date of your visit, the files that were requested, your IP (Internet Protocol) address, the referrer URL (if provided) and the browser version. We collect this information to help us diagnose problems and administer our systems and to audit the geographical make-up of users and how they have arrived at our site; that is, from what other sites have visitors arrived – this information being obtained from the referrer URL.
3.3 We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information. However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.
We use Facebook Pixels to customise content and advertising, to provide social media features and for analytics.
Facebook’s pixel collects three types of data whenever it is loaded:
- Http Headers – Anything present in HTTP headers. HTTP Headers is a standard web protocol sent by default between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer, and user agent.
- Pixel-specific Data – This includes Pixel ID and the Facebook Cookie.
- Optional Values – Developers and marketers can optionally choose to send additional information about the visit through Custom Data events. Example custom data events are conversion value, page type, and more. Read more about custom data events here
For full details on Facebook Pixels please visit Facebook’s own guide – Facebook Pixels Terms
5. Use and disclosure of Personal Information
5.1 If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database.
5.2 If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so. Similarly, we will disclose your Personal Information as part of a transaction whereby our company or business assets are transferred to a third party or if we are compelled to do so by law.
6. How we protect information
6.1 We take every precaution to protect your information. To this end all Personal Information stored by us is kept on a server in a secure environment. Only employees and approved contractors/developers we may appoint from time to time and who need the information to perform a specific job are granted access to personally identifiable information.
6.2 Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.
7. Surveys and Promotions
From time to time we conduct surveys and promotions and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether or not to disclose any information which might be required. We may also ask you whether you would like to receive promotional emails and mailings from us about our other products or services. Similarly, you are under no obligation to accept such information.
8. Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to subscribe to the service, we will endeavour to correct, update or remove the Personal Information provided to us as speedily as possible. This can be done by contacting the Box Office on 01843 292795, or by clicking the links contained within our promotional emails to change or cancel your subscription.
9. Users Under 18
If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.
11. Data protection
Margate Winter Gardens uses all reasonable endeavours to comply with the Data Protection Act 1998 and the following principles:
- Personal data should be processed fairly and lawfully. This means that individuals should not be deceived or misled into supplying information
- Data should only be obtained for a specified purpose and should not be used for any other purpose
- Personal data should be adequate relevant and not excessive in relation to its purpose
- Personal data should be accurate and up to date where necessary
- Personal data should not be kept longer than is needed for its intended purpose
- Personal data should be processed in accordance with the rights of the individual which the information concerns
- Appropriate measures should be taken against unlawful processing or destruction of records Computer systems should have back up facilities and security provisions
- Personal data should not be transferred outside the European Economic Area (the EU states plus Liechtenstein Iceland and Norway)
For more information on the Data Protection Act, you can call (UK) 01625 545 700 or visit the Information Commissioner’s website at http://www.informationcommissioner.gov.uk